Privacy policy
We take your privacy seriously.
YouthNet UK (referred to here as YouthNet, "we" or "us") takes your personal privacy seriously.
Under the Data Protection Act 1998 ("DPA"), YouthNet is known as a "Data Controller". In simple terms, this means that we determine what personal information about you is collected, what it will be used for and the manner in which it will be used.
In a situation where information is collected, you will be told what is being collected and for what purpose we will use it.
Surveys
Lifetracks.com may run online surveys from time to time to find out how our users feel about various topics and the services we provide. Users may be asked to provide some basic demographic information, as well as answers to a series of questions. Occasionally, we may incentivise surveys through the use of a promotion, such as a free prize draw, in which case we may ask for an email address so we can contact the winners.
Survey answers and responses will be processed in anonymous or aggregate form. Individuals' specific answers will not be disclosed to third parties, however aggregated data may sometimes be passed on in the form of a press release.
Competitions
Lifetracks.com may run competitions in which we ask users to supply us with postal address details in case they are chosen as a winner.
Tracking and Cookies
Cookies are small data files that we send to your Internet browser and which are stored on your computer's hard-drive and subsequently "read back" if you re-visit Lifetracks.com. This enables us to recognise you when you return and to understand how you have previously used the site. If you wish to reject the cookies on our website, you will need to turn off cookies in your browser. You can find instructions on how to reject cookies in different browsers here. Please note that, rejecting cookies may mean that some elements of the site will not function correctly.
Lifetracks.com uses both Nielsen/Netratings and Google Analytics to gather non-personal information on our visitors. This is done through cookies and code which is embedded on our websites. It is possible to completely opt out of the Nielsen/Netratings process through the link on their privacy page.
Nielsen/Netratings is an independent measurement and research company. The following is Neilsen/Netratings description of what they collect:
'The types of statistical information we may gather on behalf of our clients include the number of visitors to their Web sites, which pages are visited, duration of page views, advertising click-through metrics, the location of visitors prior to accessing their Web site, and details on browsers (including Internet Protocol 'IP' addresses or browser configurations). We use this information to provide our clients with detailed reports and analyses of the traffic to their Web sites. All of this information is provided to clients on a completely anonymous basis.'
Google Analytics, owned by Google, Inc. is another way for us to monitor how our visitors are using Lifetracks.com, so that we can improve their experience. The following is what Google has to say about their service:
'This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.'
Where we store your personal information
The data that we collect from you may be transferred to, and stored at, countries outside the European Economic Area ("EEA"). Some of these countries do not have specific data protection laws and so may provide less legal protection for your personal information. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Disclosure
We may disclose your personal information in order to enforce our T&Cs or in urgent circumstances to protect personal safety or the public. It is also possible that we may be required by law to disclose your personal information pursuant to judicial or other government subpoenas, warrants, or orders, potentially, in any country where we do business.
Your rights
Our site may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to Information
The DPA gives you the right to access information held about you. Your right of access can be exercised in accordance with the DPA. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Changes to our Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
Contact
Questions, comments and requests regarding this privacy policy are welcomed so please do email us.
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