Resolving bullying at work video

Stephen Williams from Acas explains how you can deal with bullying at work

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Coping with bullying at work is a tricky issue. Here's what you can try and do if you find yourself a victim of bullying.

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Stephen Williams from Acas, explains that receiving criticism from a boss or colleague at work is often difficult to deal with. If the criticism is delivered in front of others in order to humiliate you, then this is considered a form of bullying.

The simple way of dealing with bullying is to approach the person who is bullying you and ask them to stop. However, this is often the most difficult approach. It is therefore very useful to talk to trusted friends and family about your situation at work.

Leanne and Jenni were both subjected to persistent bullying at work. They explain how they found support and help through organisations such as the National Bullying Helpline, who talked them through the options available to them.

Updated:15/04/2010

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Talk to someone you trust about what's going on. This might be an HR representative, a counsellor, doctor or trade union official. You can also call the Acas helpline on 0845 7474 747 if you're in England, Scotland or Wales, or the Labour Relations Agency in Northern Ireland on 028 9032 1442.
Start a 'bullying diary' and write down what happens and when, who the other people were, who saw it happen, and any advice you're given.
Ask for a copy your employer's harassment/bullying policy and grievance procedures and follow up with questions about any points you don't understand. Consider making a formal complaint, following the procedures.If the bullying continues or the issue is unresolved, you may wish to take legal action.
A trade union official or your local Citizen's Advice Bureau may be able to advise you further.
If you decide to leave your job because of the bullying, let your employers know what's going on; you may prevent it happening to others in the future.
Dealing with bullying can be very stressful. Don't forget to look after yourself by eating well, getting support from family and friends, and doing things you enjoy outside work.

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